How does it work?

In the case of the purchase of a replacement battery we organize the delivery of the battery and keep you informed of its tracking number in order to follow its routing. The delay depends on the model and the state of our stocks.

In the case of a reconditioning, we will arrange for the battery to be picked up at your premises. Upon receipt of the battery in our premises, the battery is reconditioned within 8 to 10 working days.

How much does it cost you?

Our delivery rates are adapted according to the products you order and their quantity

Here is our price list

Follow your parcel ?

Thanks to the GLS tracking, you can follow your parcel via this link https://gls-group.eu/FR/fr/suivi-colis

by entering the tracking number we have given you.

Our return policy ?

Following an error of the customer or in the event of nonconformity of the product, Doctibike accepts the return of the goods within 5 working days as from the date of reception of the order by the customer.

The products being the object of the return must be in a new state and in the original packing. Packaging and transport costs are at the customer's expense. Only the price of the product purchased will be refunded.