Service centre for major brands

Doctibike serves all users of electric mobility:

From the individual user, who will be able to find our full range of diagnostic, reconditioning, repair and battery purchase services

bike shops and fleet managers, who can take advantage of dedicated professional prices

but also to the major international brands that are expanding in France and are looking for a dedicated service centre to manage their after-sales and services.

Expand your after-sales services in France with Doctibike

We work with you to build, develop, improve and manage tailor-made local networks in France. Determined to provide a complete offering across the entire lifecycle of your products, we develop diagnostic, reconditioning and repair solutions. We've been handling after-sales services for major brands for 10 years.

Our core business is backed up by fundamental skills to meet your needs for cost optimisation and customer satisfaction: after-sales logistics, second life and customer service.

OUR EXPERTISE: DEVELOPING YOUR AFTER-SALES SERVICES AS GENUINE POINTS OF LOYALTY FOR YOUR CUSTOMERS

YOUR PRODUCTS, OUR SERVICES

Hotline for product use and repairs

Management of warranty claims

Guaranteed response to your customers within 48 hours

Reporting on after-sales service requests for your internal statistics

Spare parts stock management for the after-sales service

Sale of spare parts for out-of-warranty products

Sending parts to your dealers

Repatriation of defective parts

Diagnostic assistance for repairs

Product repairs

Managing the recycling of end-of-life products

Global brands have put their trust in us

for over 5 years

We already have 120 resellers from our services

Don't wait any longer! Join them!

Contact form

Contact form - Major brands

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